Hangouts (Android / Google Play)

175x175bb (86)

This application is available for Android. This app is designed to keep in touch with your friends, colleagues, by making audio & video calls or messaging each other. The latest build was released on June 1, 2017. Our latest check was performed on Feb 26th, 2017.

Findings Summary

Our examination revealed total 40 items, where were 11 DAR items and 29 DIT items found. Among DAR items were found 0 worst items, 11 bad items, 0 good items, and 0 best items. Among DIT items were found 0 worst items, 0 bad items, 29 good items, and 0 best items.

Below you find 2 infographics summarizing what we described above. Each image provides information about both DAR and DIT items.

 

This slideshow requires JavaScript.


Everything presented below is related to well-known CWEs, such as Sensitive data leakage [CWE-200], Unsafe sensitive data storage [CWE-312], Unsafe sensitive data transmission [CWE-319]. You can read more about it here.

Now let’s go deeper and examine each data item’s protection level.

 

Application Description

Let’s cite the description of this application below:

Use Hangouts to keep in touch. Message contacts, start free video or voice calls, and hop on a conversation with one person or a group.

  • Include all your contacts with group chats for up to 150 people.
  • Say more with status messages, photos, videos, maps, emoji, stickers, and animated GIFs.
  • Turn any conversation into a free group video call with up to 10 contacts.
  • Call any phone number in the world (and all calls to other Hangouts users are free!).
  • Connect your Google Voice account for phone calling, SMS texting, and voicemail integration.
  • Keep in touch with contacts across Android, iOS, and the web, and sync chats across all your devices.
  • Message contacts anytime, even if they’re offline.

Notes: Mobile carrier and ISP charges may apply. Calls to Hangouts users are free, but other calls might be charged. View our calling rates at https://www.google.com/hangouts/rates

 

Protection levels.

Locally stored data (Data-at-Rest, DAR).

Locally stored data groups include Device Information, Credentials Information, Address Book ‘n’ Contact Information, Application Information, Log Information, Account Information, Message Information.
The average DAR value is 3.50 points (7.00 points of system protection and 0.00 points of own protection). It equals to a typical value (3.5 points, where’s 7 points of system protection and 0 points of own protection).

Items with average value 3.50 points (7 points of system protection, 0 points of own protection) means data protection levels have following definitions. Frankly talking, extra data found that shouldn’t be accessed where system protection level means – root/jailbreak is required but not possible without wiping device data, and own protection level means – stored as is.

– Device Data (‘Device Information’ Group) – Device ID, Device Name, Device OS Name and Version, and jailbroken/root status. This data item related to mentioned group meant to be details about your device,

– Credentials (IDs) (‘Credentials Information’ Group) – Only account IDs like app or 3rd party user IDs including emails, phone number, usernames, etc. (depends on apps). This data item related to mentioned group meant to be any types of credentials including basic (IDs only), passwords, tokens, etc.,

– Contact Short Profile (‘Address Book ‘n’ Contact Information’ Group) – Name, Email ID, Phone number of contacts. This data item related to mentioned group meant to be info locally stored, cached or transferred over the network and belong to this application if it’s social even,

– Media URLs (‘Address Book ‘n’ Contact Information’ Group) – URLs related to media info such as stream media or profile’s media, etc. This data item related to mentioned group meant to be info locally stored, cached or transferred over the network and belong to this application if it’s social even,

– Application Configs (‘Application Information’ Group) – Different configuration files created by your app, perhaps app permissions. This data item related to mentioned group meant to be any info related to the app, app settings, including installed apps or installers,

– Contact Profile (‘Address Book ‘n’ Contact Information’ Group) – Full info about contacts including name email id, phone numbers, gender, linked accounts, geodata, stream and social activity. This data item related to mentioned group meant to be info locally stored, cached or transferred over the network and belong to this application if it’s social even,

– Log Data (‘Log Information’ Group) – Logged any data as a solid file or multipart files. This data item related to mentioned group meant to be any information stored in local or network logs,

– Application Events (‘Log Information’ Group) – App events referred to user actions ‘n’ activities were done. This data item related to mentioned group meant to be any information stored in local or network logs,

– Media URLs (‘Account Information’ Group) – URLs related to media info such as stream media or profile’s media, etc. This data item related to mentioned group meant to be any info related to profiles, basic credential IDs like email or username or phone number plus some more info depends on applications,

– Media Data (‘Message Information’ Group) – Any info like images, audios, videos, media notes, etc. This data item related to mentioned group meant to be all message, including SMS, MMS, social and IM messages with or without attachments,

– Media Data (‘Account Information’ Group) – Any info like images, audios, videos, media notes, etc. This data item related to mentioned group meant to be any info related to profiles, basic credential IDs like email or username or phone number plus some more info depends on applications

Keep in mind if you’re using some Android devices such Samsung, LG or another device with an unlocked or non-locked loader that allow rooting your device without user action, the system level equals 6 points instead of 7. It means your data can be stolen without involving your actions.

Transferred data (Data-in-Transit, DIT).

Transferred data groups include Device Information, Location ‘n’ Maps Information, Credentials Information, Account Information, Address Book ‘n’ Contact Information, Message Information, Call Information, Application Information, Social Information.
The average DIT value is 5.00 points (6.00 points of system protection and 4.00 points of own protection). It is higher than a typical value (4 points, where’s 4 points of system protection and 4 points of own protection).

Items with average value 5.00 points (6 points of system protection, 4 points of own protection) means data protection levels have following definitions. Frankly talking, data is not available all the time or partially accessed where system protection level means – MITM prevented or fake certificate importing prevented, but plaintext non-protected traffic is intercepted, and own protection level means – bypassed by fake/stolen root certificates.

– Device Data (‘Device Information’ Group) – Device ID, Device Name, Device OS Name and Version, and jailbroken/root status. This data item related to mentioned group meant to be details about your device,

– GEO Data (‘Location ‘n’ Maps Information’ Group) – Any GEO info stored as plain text referred to the places or tracked activity. This data item related to mentioned group meant to be any geodata from trackers, social networks, GPS, etc.,

– Address Data (‘Location ‘n’ Maps Information’ Group) – Home, work or another type of owner address stored by apps. This data item related to mentioned group meant to be any geodata from trackers, social networks, GPS, etc.,

– Credentials (IDs) (‘Credentials Information’ Group) – Only account IDs like app or 3rd party user IDs including emails, phone number, usernames, etc. (depends on apps). This data item related to mentioned group meant to be any types of credentials including basic (IDs only), passwords, tokens, etc.,

– Credentials (Passwords) (‘Credentials Information’ Group) – Well-known passwords or PINs you’re using to get access to your account (usually it is worse than tokens because it gives full access to your account). This data item related to mentioned group meant to be any types of credentials including basic (IDs only), passwords, tokens, etc.,

– Credentials (Activation IDs) (‘Credentials Information’ Group) – Two-factor activation code received in messages. This data item related to mentioned group meant to be any types of credentials including basic (IDs only), passwords, tokens, etc.,

– Media Data (‘Account Information’ Group) – Any info like images, audios, videos, media notes, etc. This data item related to mentioned group meant to be any info related to profiles, basic credential IDs like email or username or phone number plus some more info depends on applications,

– Media Data (‘Address Book ‘n’ Contact Information’ Group) – Any info like images, audios, videos, media notes, etc. This data item related to mentioned group meant to be info locally stored, cached or transferred over the network and belong to this application if it’s social even,

– Media Data (‘Message Information’ Group) – Any info like images, audios, videos, media notes, etc. This data item related to mentioned group meant to be all message, including SMS, MMS, social and IM messages with or without attachments,

– GEO Snapshots (‘Message Information’ Group) – Image-based snapshots of geodata info referred to the places. This data item related to mentioned group meant to be all message, including SMS, MMS, social and IM messages with or without attachments,

– GEO Data (‘Message Information’ Group) – Any GEO info stored as plain text referred to the places or tracked activity. This data item related to mentioned group meant to be all message, including SMS, MMS, social and IM messages with or without attachments,

– Device Data (‘Call Information’ Group) – Device ID, Device Name, Device OS Name and Version, and jailbroken/root status. This data item related to mentioned group meant to be any call info stored, cached or transferred in plain text or media files,

– Contact Short Profile (‘Call Information’ Group) – Name, Email ID, Phone number of contacts. This data item related to mentioned group meant to be any call info stored, cached or transferred in plain text or media files,

– Media URLs (‘Call Information’ Group) – URLs related to media info such as stream media or profile’s media, etc. This data item related to mentioned group meant to be any call info stored, cached or transferred in plain text or media files,

– Credentials (Tokens) (‘Credentials Information’ Group) – Different tokens used to get access to your account, except for passwords but including app or 3rd party tokens, secret keys, etc. (usually give full access to your account). This data item related to mentioned group meant to be any types of credentials including basic (IDs only), passwords, tokens, etc.,

– Application Configs (‘Application Information’ Group) – Different configuration files created by your app, perhaps app permissions. This data item related to mentioned group meant to be any info related to the app, app settings, including installed apps or installers,

– Account Settings ‘n’ Configs (‘Account Information’ Group) – Information about your account settings and configurations. This data item related to mentioned group meant to be any info related to profiles, basic credential IDs like email or username or phone number plus some more info depends on applications,

– Contact Profile (‘Address Book ‘n’ Contact Information’ Group) – Full info about contacts including name email id, phone numbers, gender, linked accounts, geodata, stream and social activity. This data item related to mentioned group meant to be info locally stored, cached or transferred over the network and belong to this application if it’s social even,

– Messages (‘Message Information’ Group) – Different types of messages, conversations, except for SMS, MMS but including recipient and sender IDs and attachments. This data item related to mentioned group meant to be all message, including SMS, MMS, social and IM messages with or without attachments,

– Call History (‘Call Information’ Group) – Some info about calls you made like phone number, name, date and time, and type of call (missed, placed, outgoing, etc.). This data item related to mentioned group meant to be any call info stored, cached or transferred in plain text or media files,

– Call Details (‘Call Information’ Group) – Full info about calls you made like phone number, name, date and time, duration, type of call (missed, placed, outgoing, etc.), profile, and stream (other phone numbers, messages preview, social news). This data item related to mentioned group meant to be any call info stored, cached or transferred in plain text or media files,

– Call Stream (‘Call Information’ Group) – Audio or Video call streaming between two or more users. This data item related to mentioned group meant to be any call info stored, cached or transferred in plain text or media files,

– Contact Short Profile (‘Message Information’ Group) – Name, Email ID, Phone number of contacts. This data item related to mentioned group meant to be all message, including SMS, MMS, social and IM messages with or without attachments,

– Tracked Data ‘n’ Favorites (‘Address Book ‘n’ Contact Information’ Group) – Any favorites data or tracked data marked as desirable by users and for users (Means, user is on FB messenger, Viber, bank client or favourite hotel, room type, flight route, airline). This data item related to mentioned group meant to be info locally stored, cached or transferred over the network and belong to this application if it’s social even,

– Media URLs (‘Account Information’ Group) – URLs related to media info such as stream media or profile’s media, etc. This data item related to mentioned group meant to be any info related to profiles, basic credential IDs like email or username or phone number plus some more info depends on applications,

– Media URLs (‘Address Book ‘n’ Contact Information’ Group) – URLs related to media info such as stream media or profile’s media, etc. This data item related to mentioned group meant to be info locally stored, cached or transferred over the network and belong to this application if it’s social even,

– Media URLs (‘Social Information’ Group) – URLs related to media info such as stream media or profile’s media, etc. This data item related to mentioned group meant to be info grabbed from 3rd party social networks,

– Contact Short Profile (‘Social Information’ Group) – Name, Email ID, Phone number of contacts. This data item related to mentioned group meant to be info grabbed from 3rd party social networks,

– Account Details (‘Account Information’ Group) – Full info about your account including account membership, expiration, profile, linked data and account, etc. This data item related to mentioned group meant to be any info related to profiles, basic credential IDs like email or username or phone number plus some more info depends on applications

Keep in mind if you’re using out-of-date Android < 7.0, the system level equals 4 points instead of 6. It means your data can be stolen with a crafted preinstalled certificate on the device or if someone makes you install a certificate. Also, if you’re using out-of-date Android < 5.0, the system level equals 2 points instead of 4. It means your data can be stolen without involving your actions.

Privacy Policy

Full application privacy policy is available here.

You may find privacy policy details proceeding the link above to compare developer’s vision on data protection with our results.