British Airways 5.31 (iOS / App Store)

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This application is available for iOS. This app is designed to make booking, boarding and accessing everything about flights personalised to customer. The latest build was released on May 15, 2017. Our latest check was performed on Mar 26th, 2017.

Findings Summary

Our examination revealed total 26 items, where were 8 DAR items and 18 DIT items found. Among DAR items were found 0 worst items, 2 bad items, 1 good item, and 5 best items. Among DIT items were found 1 worst item, 0 bad items, 17 good items, and 0 best items.

Below you find 4 infographics summarizing what we described above. Each image provides information about both DAR and DIT items.

 

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Everything presented below is related to well-known CWEs, such as Sensitive data leakage [CWE-200], Unsafe sensitive data storage [CWE-312], Unsafe sensitive data transmission [CWE-319]. You can read more about it here.

Now let’s go deeper and examine each data item’s protection level.

 

Application Description

Let’s cite the description of this application below:

To Fly. To Serve.
The British Airways app makes booking, boarding and accessing everything about your flights easier than ever before. Personalised to you, the app gives you instant access to the information you need, when you need it.
Features:

  • Personalised home screen
    Your home screen is your personal gateway into the BA app. Themed around your next destination, it will give you easy access to important information surrounding your flight, including your mobile boarding pass.
    You will also have quick access to flights you track, your most recent search and our best return fares to our most popular destinations.
  • Book flights
    Booking a flight with British Airways has never been easier. Browse our cheapest fares or quickly access your recent flight searches made from any device, and book a flight from over 130 countries.
  • Manage your flights
    Access and purchase upgrade offers from your phone, book seats in advance, add flights to your calendar or send them via email and get up-to-date arrival and departure times for all of your flights. Additionally, lounge users can access the British Airways Lounge Wi-Fi password.
  • Apple Watch
    The British Airways app on Apple Watch provides easy access to the most important flight information while you’re on the move. You can quickly view the flight number, route, departure time, flight status, a countdown to the departure time and the weather at your destination.
  • Flight status and schedules
    Search and track all British Airways flights for the latest arrival and departure times.
  • Exclusive features for Executive Club Members
    If you’re an Executive Club Member, you can check your Avios and Tier Points as well as view your full transaction history on your iPhone. Anyone can join the Executive Club for free on ba.com.

Please refer to the ‘Application Licence Agreement’, linked on this page, to view the terms of use of this application and use of mobile boarding passes. By downloading the BA application, you agree to the terms of the Application Licence Agreement.
British Airways Plc Web Site British Airways Support Application Licence Agreement.

 

Protection levels.

Locally stored data (Data-at-Rest, DAR).

Locally stored data groups include Media Information, Travel Information, Credentials Information, Loyalty Information.
The average DAR value is 6.38 points (7.00 points of system protection and 5.75 points of own protection). It is higher than a typical value (3.5 points, where’s 7 points of system protection and 0 points of own protection).

Items’ GROUP #1 with average value 6.50 points (7 points of system protection, 6 points of own protection) means data protection levels have following definitions. Frankly talking, protection and privacy issues are still possible but might involve interaction with an app code where system protection level means – root/jailbreak is required but not possible without wiping device data, and own protection level means – data is not available in backups.

– Screen Snapshots (‘Media Information’ Group) – Screenshots of your device screen running certain apps; common as an iOS app multitasking feature (app swipes) or browser tab swipes. This data item related to mentioned group meant to be any data like photo, image, video, audio

Items’ GROUP #2 with average value 3.50 points (7 points of system protection, 0 points of own protection) means data protection levels have following definitions. Frankly talking, extra data found that shouldn’t be accessed where system protection level means – root/jailbreak is required but not possible without wiping device data, and own protection level means – stored as is.

– Personalization (‘Travel Information’ Group) – Info describes user preferences, favorites, tracked data, search requests, suggestions, etc. This data item related to mentioned group meant to be any travel info like flight, accommodation, ground transportation, etc.,

– Tracked Data ‘n’ Favorites (‘Travel Information’ Group) – Any favorites data or tracked data marked as desirable by users and for users (Means, user is on FB messenger, Viber, bank client or favourite hotel, room type, flight route, airline). This data item related to mentioned group meant to be any travel info like flight, accommodation, ground transportation, etc.

Items’ GROUP #3 with average value 7.50 points (7 points of system protection, 8 points of own protection) means data protection levels have following definitions. Frankly talking, compliance but there are publicly known techniques to access the data including forensics one where system protection level means – root/jailbreak is required but not possible without wiping device data, and own protection level means – compliance encryption algorithms ‘n’ security mechanisms implementations.

– Credentials (IDs) (‘Credentials Information’ Group) – Only account IDs like app or 3rd party user IDs including emails, phone number, usernames, etc. (depends on apps). This data item related to mentioned group meant to be any types of credentials including basic (IDs only), passwords, tokens, etc.,

– Credentials (IDs) (‘Loyalty Information’ Group) – Only account IDs like app or 3rd party user IDs including emails, phone number, usernames, etc. (depends on apps). This data item related to mentioned group meant to be any information related to known reward programs like membership, current rewards, etc.,

– Account Details (‘Loyalty Information’ Group) – Full info about your account including account membership, expiration, profile, linked data and account, etc. This data item related to mentioned group meant to be any information related to known reward programs like membership, current rewards, etc.,

– Credentials (Tokens) (‘Credentials Information’ Group) – Different tokens used to get access to your account, except for passwords but including app or 3rd party tokens, secret keys, etc. (usually give full access to your account). This data item related to mentioned group meant to be any types of credentials including basic (IDs only), passwords, tokens, etc.,

– Credentials (Passwords) (‘Credentials Information’ Group) – Well-known passwords or PINs you’re using to get access to your account (usually it is worse than tokens because it gives full access to your account). This data item related to mentioned group meant to be any types of credentials including basic (IDs only), passwords, tokens, etc.

Also, keep in mind, using jailbroken device means the system protection level is 0 points and you’re using out-of-date iOS < 8.3 the system protection level is 2 points. If some data marked as shareable via iTunes, then the system protection level is 4 points.

Transferred data (Data-in-Transit, DIT).

Transferred data groups include Application Information, Credentials Information, Account Information, Loyalty Information, Booking ‘n’ Purchases Information, Travel Information, Payment ‘n’ Transaction Information, Financial Information.
The average DIT value is 5.19 points (4.72 points of system protection and 5.67 points of own protection). It is higher than a typical value (4 points, where’s 4 points of system protection and 4 points of own protection).

Items’ GROUP #1 with average value 0.00 points (0 points of system protection, 0 points of own protection) means data protection levels have following definitions. Frankly talking, data ‘as is’ and easily accessed (plaintext, no protection at all) where system protection level means – transferred (or supposed to be) ‘as is’ (plaintext) due to jailbreak/root or preinstalled non-trusted firmware, certificates, etc., and own protection level means – transferred as is, perhaps protection mode turns off or doesn’t exist or info reveal eventually.

– Application Configs (‘Application Information’ Group) – Different configuration files created by your app, perhaps app permissions. This data item related to mentioned group meant to be any info related to the app, app settings, including installed apps or installers

Items’ GROUP #2 with average value 5.50 points (5 points of system protection, 6 points of own protection) means data protection levels have following definitions. Frankly talking, data is not available all the time or partially accessed where system protection level means – some techniques are available to developers to keep connection bypassing system settings, like proxy settings, etc., and own protection level means – SSL pinning (can be patched).

– Credentials (IDs) (‘Credentials Information’ Group) – Only account IDs like app or 3rd party user IDs including emails, phone number, usernames, etc. (depends on apps). This data item related to mentioned group meant to be any types of credentials including basic (IDs only), passwords, tokens, etc.,

– Credentials (Passwords) (‘Credentials Information’ Group) – Well-known passwords or PINs you’re using to get access to your account (usually it is worse than tokens because it gives full access to your account). This data item related to mentioned group meant to be any types of credentials including basic (IDs only), passwords, tokens, etc.,

– Account Data (‘Account Information’ Group) – Basic info about account like name, a list of sub-account (e.g. financial or other) and some linked data like a phone number. This data item related to mentioned group meant to be any info related to profiles, basic credential IDs like email or username or phone number plus some more info depends on applications,

– Account Data (‘Loyalty Information’ Group) – Basic info about account like name, a list of sub-account (e.g. financial or other) and some linked data like a phone number. This data item related to mentioned group meant to be any information related to known reward programs like membership, current rewards, etc.,

– Credentials (IDs) (‘Loyalty Information’ Group) – Only account IDs like app or 3rd party user IDs including emails, phone number, usernames, etc. (depends on apps). This data item related to mentioned group meant to be any information related to known reward programs like membership, current rewards, etc.,

– Credentials (Passwords) (‘Loyalty Information’ Group) – Well-known passwords or PINs you’re using to get access to your account (usually it is worse than tokens because it gives full access to your account). This data item related to mentioned group meant to be any information related to known reward programs like membership, current rewards, etc.,

– Card Short Information (‘Loyalty Information’ Group) – Some info about card holder, card number full or short) and expiration. This data item related to mentioned group meant to be any information related to known reward programs like membership, current rewards, etc.,

– Transaction History (‘Loyalty Information’ Group) – Some info about transactions were made like ID, date and time, and amount of payment. This data item related to mentioned group meant to be any information related to known reward programs like membership, current rewards, etc.,

– Orders & Reservation Details (‘Booking ‘n’ Purchases Information’ Group) – Full info about orders, reservations, like ID, date and time, amount of payment, flight routes, hotel or another order details, rules, linked data. This data item related to mentioned group meant to be any info related to your booking and purchases like travel, app or another kind of purchases,

– Orders & Reservation History (‘Booking ‘n’ Purchases Information’ Group) – Basic info about orders, reservations, like ID, date and time, amount of payment, and place (depends on apps). This data item related to mentioned group meant to be any info related to your booking and purchases like travel, app or another kind of purchases,

– Travel Data (‘Travel Information’ Group) – Some info about accommodation, flight or ground routes. This data item related to mentioned group meant to be any travel info like flight, accommodation, ground transportation, etc.,

– Travel Details (‘Travel Information’ Group) – Full info about accommodation (hotel, address, contacts, room, date and time, facilities, media data), flights (routes, location, date and time, media data) or ground (routes, location, date and time, media data). This data item related to mentioned group meant to be any travel info like flight, accommodation, ground transportation, etc.,

– Card Verification Code (‘Payment ‘n’ Transaction Information’ Group) – CVC, CVV stored separately from rest card info. This data item related to mentioned group meant to be details about transactions and payment data involved into transaction records,

– Personalization (‘Travel Information’ Group) – Info describes user preferences, favorites, tracked data, search requests, suggestions, etc. This data item related to mentioned group meant to be any travel info like flight, accommodation, ground transportation, etc.,

– Tracked Data ‘n’ Favorites (‘Travel Information’ Group) – Any favorites data or tracked data marked as desirable by users and for users (Means, user is on FB messenger, Viber, bank client or favourite hotel, room type, flight route, airline). This data item related to mentioned group meant to be any travel info like flight, accommodation, ground transportation, etc.,

– Stream (‘Loyalty Information’ Group) – Any social or another stream activity including posts, walls, etc. This data item related to mentioned group meant to be any information related to known reward programs like membership, current rewards, etc.,

– Card Full Information (‘Financial Information’ Group) – All details about card include short info, holder address, bank info and CVC, CVV, CVV2. This data item related to mentioned group meant to be any info that describe payments capabilities

Keep in mind if you’re using out-of-date iOS < 9.0, the system level equals 2 points instead of 4. It means your data can be stolen without involving your actions.

Privacy Policy

Full application privacy policy is available here.

You may find privacy policy details proceeding the link above to compare developer’s vision on data protection with our results.